Bank of America (with Drive-thru services) Clifton Ave, Clifton, New Jersey

Bank of America (with Drive-thru services) Reviews

2.1 stars based on 59 reviews

Featured Comments:

• C

  Capital Stash

  5.0

  They respect the social distancing rules they are open while most locations are closed and representatives are kind and nice and professional. Glad that I go to this location now

• o

  oscar gil

  1.0

  Horrible customer service Don’t appreciate their clients Move to Kearny bank, chase, Santander, anywhere but here Specifically this branch assistant manager is incapable of her job

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  Response from the owner

  Hi, Oscar. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• A

  Amit Patel

  1.0

  I should have given Negative stars if possible. Horrible customer service. They don't value their customers. If you go to this bank half hour to an hour before closing, they will make you feel like you have done some big crime. Comment from their staff was "You should have come earlier" - even I was one hour before the closing time. They should go for customer care 101 class. Humiliating and Insulting experience in this branch. NOT SURE IF BOA MANAGEMENT IS SERIOUS ABOUT PUBLIC COMMENTS OR NOT BUT THEY NEED TO LOOK AT THE SERVICE THIS VERY UNPROFESSIONAL STAFF IS PROVIDING DAILY.

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  Response from the owner

  Hi, Amit. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica.

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