Bank of America (with Drive-thru services) Floyd Rd, Mableton, Georgia

Bank of America (with Drive-thru services) Reviews

2.7 stars based on 30 reviews

Featured Comments:

• M

  Michelle E.

  5.0

  I just want to say Thank you Ms. Evans for giving my family an excellent customer service experience. She went above and beyond. I had a 1:30 appointment to open up a couple of accounts for my kids, by the time I sat down with her she told me it takes 45 mins to open a account and that she has a 2:30 appt. So she can only open one today (7/19) in my mind I wasn't too happy about it and since I was already there, why not? But I dealt with it. I had brought my 3 kids but I just was going to start off with my twins since they were working. By the time she got half way through with one of my twins, she began to work on the other twin. I was definitely gonna come back for my youngest daughter because she wasn't working but I still wanted her to have a student account, so to top it off, she went and opened one for her as well, which she couldn't have one without me,so that's pretty much (4) accounts Ms. Evans opened. Thank you for moving expeditiously and being patient with us. You didn't have to but you did. You get five stars!⭐⭐⭐⭐⭐

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  Response from the owner

  Hi Michelle. Thanks for letting us know how helpful Ms. Evans was during your financial center visit. We are glad to have your children join the BofA family that's wonderful news. We appreciate you taking the time to let us know what we’re doing well. Have a great day. ^susan

• H

  Hasan al-Bari

  1.0

  It’s not a BofA anymore. It’s Westside Bank now. Update the maps! I walked an hour just to see it’s not real. Another reason I’m leaving this bank permanently.

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  Response from the owner

  Hi Hasan. Some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated. ^ines

• R

  RegG Jackson

  1.0

  Locking the doors before they are to close on Saturday when people come to the bank on Saturday because they can't make it there during the week.

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  Response from the owner

  Thanks for taking the time to tell us about your experience. If you need account assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook at https://www.facebook.com/BankofAmerica

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