Bank of America (with Drive-thru services) US Willingboro, New Jersey

Bank of America (with Drive-thru services) Reviews

3.2 stars based on 9 reviews

Featured Comments:

• A

  A W

  4.0

  Has improved with the speed of service in drive thru lanes

  ---

  Response from the owner

  Hello. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^rosie

• B

  Budo Bunul

  1.0

  Worst customer service. Waited 45 minutes yo make deposit in the line. Manage was absolutely careless that customers were waiting and also leaving without completing their transactions.

  ---

  Response from the owner

  Hi Budo, we know your time is valuable and are very disappointed to hear this. We'll certainly be sharing your feedback with our leadership team. Also, you may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• C

  Charles Howard

  1.0

  how is it that you got a number but you don't have a person answer the phone if you don't have an account you're trying to get an account you cannot talk to anybody what recourse do you have when you cannot talk to somebody on the phone this is a crazy crazy and now I have to give you a star so that I can post this complaint what an interesting process

  ---

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected, Charles. If you need assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

More reviews (6)