Bank of America (with Drive-thru services) Pleasant St, Attleboro, Massachusetts

Bank of America (with Drive-thru services) Reviews

1.6 stars based on 15 reviews

Featured Comments:

• M

  Melanie Gerstl

  4.0

  Had to wait for a couple minutes before being greeted which I guess is understandable. Michelle was great, cheerful and very helpful.

• w

  whatsdamaddayou

  1.0

  This might be the single worst bank on the face of the earth. The powers that be at BofA want a local presence but show zero interest in running a business that satisfies it's customer base. Drive thru waits, when you are the ONLY car in the drive thru can take up to 20 minutes, if you get out in 10(again even when there's NO line) it's a small miracle. It's not the employee's fault BofA runs the place so thin that they have the bare minimum amount of tellers(2) to keep the lobby and drive thru running. One person calls out sick and it's a bigger s***show than it usual is. Thruout Covid, they have probably set a record for local banks shutting down for a day, or several days. Again, because they are too cheap to staff the needed amount of tellers. No other bank in the area shuts down so often. Not Rockland, Bristol County Savings bank, Santander or Webster Bank. Worst bank on the planet. I feel bad for the employees, they have to deal with all the grief when it's corporate that's leaving them to hang out to dry.

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  Response from the owner

  We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers: http://go.bofa.com/Locator. When new information is available regarding openings and hours, the website will be updated. You may also be able to save time by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

• D

  Dennis Clapp

  1.0

  Slow drive up services. I pulled up with no one else in line to make a simple savings deposit with deposit slip already filled out. Took me about 15 minutes. I had to ring the attendant several times. Very bad experience.

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