Bank of America (with Drive-thru services) W Central Ave, Wichita, Kansas

Bank of America (with Drive-thru services) Reviews

2.7 stars based on 19 reviews

Featured Comments:

• L

  Laurie Rogers

  5.0

  This BOA branch appears to be the only one open on the west side of Wichita. The line was long and when we got to the counter we realized there was only one teller working! One! The blonde haired young man whose name i didn't get deserves 5 stars across the board. Even though he was wearing a mask I could see from his eyes that we were being greeted with a smile. He was upbeat, warm and inviting and our transaction was done in a split second. He was fast! He didn't miss a beat! Most importantly and why I felt it necessary to leave a review... the pressure that young man must be feeling would cause the vast majority of people to walk out on a job but HE is there with a smile making each person he helped feel like a valued Bank of America customer. (I had time to watch him :-) Every once in a while you will have an interaction with a person that restores a little faith. I wish I had his name but it shouldn't be hard to find him. Kudos to you, blue eyes!

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  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America, Laurie. We appreciate you taking the time to let us know and thank you for being a valued Bank of America customer.

• B

  Blake Romero

  2.0

  Only one teller is ever working and the drive through is always closed.

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  Response from the owner

  Hi Blake, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• J

  Jared Venable

  1.0

  It's always a nightmare having to deal with this bank or this branch. Good luck catching someone actually working.

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  Response from the owner

  Hello Jared. We'd like to hear more about your experience so we can improve. Please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. Please message your name, ZIP code, phone number, and best time to contact you. Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. ^mark

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