Bank of America (with Drive-thru services) US Pooler, Georgia

Bank of America (with Drive-thru services) Reviews

2.5 stars based on 50 reviews

Featured Comments:

• D

  David Gamber

  5.0

  Its a great bank with amazing workers. Some of the negative reviews I can see are from people that don't seem to understand that the whole world has been in a global pandemic or they just lack patience. Many places are understaffed right now and yes it's possible that you may have a slightly longer wait time when there are only a handful of employees working. Please have patience with others and be considerate. The customer service at this location is top notch!

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  Response from the owner

  Hi, David. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^alma

• j

  jacob mosher

  1.0

  Checked Google to see what timed they closed it says 4pm . I drove all the way to Savannah (90 miles)to find out they are closed ! Every branch of bank of America. A company this big should have there $h!# together. I really don't understand why they take off holiday's when they don't really do any physical work.

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  Response from the owner

  Hi Jacob, we apologize about your experience and are very disappointed to hear this. We'll certainly be sharing your feedback with our leadership team. Also, we are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated. If you need additional help with your account, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• F

  FDW AP

  5.0

  Your service is good, but every time I have to queue for a long time. Now, the city of Pooler is developing very well. Is it possible to consider setting up a BOA ATM at the cross of Jimmy Deloach PKWY and Benton Blvd ? Or near Walmart Pooler? This is very convenient for every one, thank you:)

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  Response from the owner

  Hi there, thanks so much for taking the time to share your feedback with us and we hope you’ll consider Bank of America for your future banking needs. Also, we constantly evaluate our retail network to meet evolving customer demand and may add or consolidate financial centers and/or ATMs. ^chris

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