Bank of the West E Colorado Blvd, Pasadena, California

Bank of the West Reviews

2.5 stars based on 11 reviews

Featured Comments:

• V

  Vincent Raphael Fuenom

  5.0

  Ohh feels so good!! I opened up a Bank of the West account in good faith. I deposited money even prior to receiving the card . But by the time I got my card I couldn't activate it because of the reason THERE WAS A NOTE ON MY ACCOUNT !! THAT NO ONE WORKING WITH THE BANK KNOWS HOW TO READ BECAUSE THEY COULDNT TELL ME???? over the phone. I know I have money waiting for me and that I needed to get verified at a branch level so they can combine my accounts . Ohh feels so good ! That is why I was told to go to a branch and this one specifically is a wealth management one in pasadena which is special accounts . So I came here to activate my debit card and do any account maintenance to get my 💰 money as stated on the note they couldn't tell me . Ohh feels soo good!!!! Not really Because I was concerned when they couldn't READ AT THE BRANCH LEVEL... THE NOTE?? SO THEY COULDNT ACTIVATE OR GIVE ME A REASON JUST A STARE THAT MY ACCOUNT CANNOT BE ACTIVE . it at this level even with the special accounts department .. what department is this place so I thought !! the lady worked there said what WEALTH MANAGEMENT SIGN?? Feels so good ... But I didn't feel so good ..so now I'm left with a account that is closing for no reason that I am told ... But I have money in my account and waiting that I need to get so that it doesn't go missing under Ralph Vincent Mendoza Furigay . .. I need help any answers thank you . I HAVE ALSO BEEN GETTING EMAILS AND AUTOMATIC PUSH NOTIFICATIONS TO GET MY ACCOUNT ACTIVATED SO I KNOW THAT ITS ACTUALLY A GOOD ACCOUNT BUT THAT NOTE IS stopping the activation of my card and the employees can't tell me anything . preventing me from using my account .. MAKING IT SO THAT IT LOOKS ABANDONED AND THAT IS JUST WRONG IF SOMEONE TAKES MY ACCOUNT . AND HAVE ME NOT KNOW .

• A

  Alisha Brown

  1.0

  Been waiting on a return call to find out why they have chosen to ignore California state law. Very unsupportive and has broken the law. would not recommend

• J

  Jon Huynh

  1.0

  Manager at this location does not have any solutions. Bank of the west cannot help with Customer by phone because they have a staffing issue. Don’t bother with this bank. It’s dead in the water now with labor shortage.

More reviews (8)