Bank OZK N 47th St, Rogers, Arkansas

Bank OZK Reviews

3.4 stars based on 5 reviews

Featured Comments:

• C

  Christopher Moore

  5.0

  Friendly and personal experience even just discussing opening an account. I can see why family recommended I bank here.

• S

  Shelly Hale

  1.0

  This is the slowest bank I have ever been to. I have been here many times always thinking maybe they will do better. Maybe I just caught them on a slow day but EVERY SINGLE TIME, they are slow slow slow. You will be waiting no less than 20+ minutes for a simple basic transaction.

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  Response from the owner

  We're sorry for your negative experiences, Shelly. Please know that we are working to fix our staffing issues to make our branches more efficient for all our clients.

• J

  Joe Joe

  1.0

  Absolutely a horrible experiences with this financial institution. I went to this branch asking for help in regards to help securing / closing my mom's checking account due to her passing away. I asked for help because I didn't know the process on what to do. I had a certified death certificate in hand (the funeral home director said to lock down accounts due to fraud). I was asking for advice on what we needed to do to prevent fraud or anything. I was told by the acting branch, "I noted the account". She made a copy of the death certificate and a copy of my driver's license. I kept asking what do we / I need to secure the account? All she kept saying is," I noted the account". She finally said if need something we will contact you. I personally have had a checking account with BOK since approximately 2008 and I was treated like this? THIS WAS DISGUSTING!!!!! All I wanted was advice and help, nothing more, nothing less. I was under the impression your bank was supposed to help you with your financial needs? I WILL BE SHUTTING DOWN MY ACCOUNT AND MOVING MY ACCOUNT!!!

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