bankESB Broad St, Westfield, Massachusetts

bankESB Reviews

4.0 stars based on 4 reviews

Featured Comments:

• S

  Shan Skyler

  5.0

  I work with Denise 99% of the time I've come into the bank surprisingly it seems as though she never stops working and is always there and kind each time I'm there, very patient, extremely nice to me no matter what I look like or how I'm feeling or what I say to her she handles everything so well! And I love the woman who really runs the bank 100%, she's there in an office and she's very awesome to work with and talk to she's great I don't know her name sadly but she runs the bank or manages I do really appreciate her kindness she always gives me and all the work they put into accommodate me if I'm ever in any kind of a jam. This is a great bank and it's because of the management and I just deal with Denise and walk out quickly. So thank you to Denise she's amazing and the manager is just the tops she's the best!

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  Response from the owner

  Hi Shan, we’re thrilled to hear this! It’s customers like you, and employees like Denise, that make serving our community so great. Thank you for your review!

• J

  Jess Seibold

  1.0

  Went to cash a check at the Westfield branch and was told they would not cash as my Id was expired , I have been cashing checks at esb for over 4 years this branch literally cashed one the week before with the same expired id, went to another branch and had no problem cashing it nor did I even have to show id as it was scanned into the system years ago! Will never bother going back to this one even though it's closest to my house .

• S

  Southwick Computer Services

  5.0

  Just like their other branches, they have an excellent, professional, and friendly staff here. Having been a member since 1999, I've never had a bad experience with Easthampton Savings Bank. 👍👍👍👍👍

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