Banner Bank Boones Ferry Rd, Lake Oswego, Oregon

Banner Bank Reviews

2.5 stars based on 6 reviews

Featured Comments:

• M

  Maria Diaz

  5.0

  I have been with the Tualatin Banner Branch Since it opened. I have always received excellent customer service, and have always been welcomed by my name. I moved to woodburn in 2019 but keep banking at Banner bank .

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  Response from the owner

  Hi Maria, Thank you so much for the five star review and for your kind comments. We are happy to have you as a Banner Bank client. We will pass along your comments to the team.

• B

  Bert Ma

  1.0

  Laurel Buncak in the lobby is one of the most unprofessional and unfriendly people I’ve ever met. Horrendous customer service, complete disregard for customers, and also she and all other staff weren’t wearing masks when I walked in. Literally the worst banking experience of my life. Stay away from Banner at all costs.

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  Response from the owner

  Bert, please accept my sincerest apologies for the unsatisfactory service you recently experienced with us. This is certainly not the experience we strive to provide. I have forwarded your feedback along to the management team that oversees the Lake Grove branch. They echo my sentiments and welcome a chance to discuss your concerns. Should you be interested, you can reach them at (503) 534-1000.

• L

  Linda Owen

  2.0

  I banked with banner for more then five years. I can honestly say I've had a better time with Wells fargo since switching. More ATMs, better service. I could go on and on.

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  Response from the owner

  Hi Linda, Thank you for your feedback, we will pass along your comments to management. While we can’t compete with the number of ATM's provided by big banks, our Connected Checking, Rewards Checking, Interest Checking and Banner’s Best Checking accounts offer various levels of nationwide ATM surcharge rebates.

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