Banner Bank Sw Nyberg St, Tualatin, Oregon

Banner Bank Reviews

3.2 stars based on 11 reviews

Featured Comments:

• C

  Corey Burt

  5.0

  Shout out to Gail for her amazing customer service and working with me to get my business account set up. Very professional, knowledgeable and kind. Everyone needs a Gail working at their company! I highly recommend the team here at the Tualatin Banner bank.

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  Response from the owner

  Hi Corey, thank you so much for your kind words - this review made our day! It's great to hear about your experience with Gail and the folks at the Tualatin branch, and we will share your compliments with the team.

• M

  Mike Madrid

  1.0

  I went in Monday to get a check for my business on our line of credit. The teller was very nice and needed to call someone for approval. After about 10 minutes of waiting around it was determined that the teller would need to wait for someone to answer. I left my business card and asked her to call me when the check was ready since I live in Tualatin it was no problem to stop by in the morning. Well on Tuesday morning there is a sign on the door saying the bank is closed. No email from the teller, no phone call about how to access my money. Terrible way to run a business. Apparently they are not interested in our business. Many more banks out there who would probably appreciate our business.

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  Response from the owner

  Hi Mike - I'm sorry to hear about your recent experience at the branch. That's certainly not the level of service we strive to provide. I will share your comments with the branch and bank management. Thank you.

• T

  Tim Coughran

  1.0

  In my career, I have worked for three banks...we always stressed customer service, not this bank. Please try another.

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  Response from the owner

  Hi Tim, we agree that customer service is important and we're sorry to hear that we didn't meet your (and our) expectations of great service. If there's something we can help with or an issue you'd like to discuss in more detail, please feel free to call our customer service number 800-272-9933. We will also share your feedback with local management.

More reviews (8)