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- Benchmark Federal Credit Union St, E Gay, West Chester
- Phone:
- +1 610-429-1600
- Website:
- https://www.benchmarkfcu.org/
- Address:
- 323 E Gay St, West Chester, PA 19380, United States
- Hours:
- Thursday8:30AM–5PMCLOSE
Services
Auto Loans & Refinancing
Balance Transfer Credit Cards
Credit Cards
Fixed Home Equity Loans
Home Mortgage Loans
Mortgage Loan Refinancing
Personal Line of Credit
Personal Loans
Student Loans
Ultimate Home Equity Line of Credit (HELOC)
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Benchmark Federal Credit Union Reviews
4.7 stars based on 17 reviews
Featured Comments:
T
Tealisha Baker
5.0
I spoke to NANCY. she's the BEST. I call her and she takes care of me. I just love her.
Response from the owner
Thanks for the awesome review, Tealisha! We (and Nancy) certainly appreciate it. Have an awesome weekend and thank you for your membership.
T
Tay Curtis
1.0
I have been to the branch 5 times and each time I go the teller who is the same young lady with blonde hair glasses is slouched down on her phone. She has a horrible attitude and needs customer service improvement.
Response from the owner
Hi Tay, we apologize for the negative experience at our Gay St. branch location and appreciate you bringing it to our attention so that we can take measures to ensure that you as well as other members do not encounter similar experiences.
G
Greig Kennedy
1.0
Despite providing me with a spectacular rate on my car loans and credit card I actually question whether the headache is worth it. The staff is NOT trained across the board about costs and policies. The technology to make and arrange for account management is archaic at best. You will spend an inordinate amount of time trying to get setup and figure out what it correct information. Very frustrating process. Super nice staff. But poor organization all together.
Response from the owner
Hi Greig, we apologize for your recent experience and appreciate you bringing to our attention because we make every effort to provide extraordinary member service at every touch point. We hope that your next experience meets your expectations and look forward to serving your future financial needs.
More reviews (14)
Payday Loan Calculator
Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Thursday :8:30AM–5PM
- Friday :8:30AM–6PM
- Saturday :Closed
- Sunday :Closed
- Monday :8:30AM–5PM
- Tuesday :8:30AM–5PM
- Wednesday :8:30AM–5PM
FAQs
1. How Can I Contact Benchmark Federal Credit Union?
You can call them at this phone number +1 610-429-1600. Using their website's online form can be helpful.3. What Services Does Benchmark Federal Credit Union Offer?
Benchmark Federal Credit Union also provides these loan types:
Personal LoansAuto Loans & RefinancingBalance Transfer Credit CardsCredit CardsFixed Home Equity Loans See more services from Benchmark Federal Credit Union.5. Is Benchmark Federal Credit Union an Agency or a Lender?
Benchmark Federal Credit Union is a Credit union. However, WeLoans, as a lending agency, can help you establish connections with over 100+ lenders to get loans with no hard credit checks.
2. Where Can I Find Benchmark Federal Credit Union? How Do I Locate It?
Benchmark Federal Credit Union is at 323 E Gay St, West Chester, PA 19380, United States. You can check the map to find the shortest path. You can find more nearby loan stores in Pennsylvania here.4. How Can I Get a Loan at Benchmark Federal Credit Union?
You can fill out their online application form on their website. If you need loans on the same day, you may get additional information on WeLoans.6. What Happens If I Can't Repay My Loan?
You should negotiate with your lender if you anticipate having difficulty paying payments on your loans. Your lender may either agree to modify your due date or allow you to skip payments for a few months.7. Is Benchmark Federal Credit Union Provide Loans for Bad Credit?
Yes. However, if you need loans with bad credit, WeLoans is a good option.

