BMO Harris Bank W College Ave, Appleton, Wisconsin

BMO Harris Bank Reviews

2.2 stars based on 6 reviews

Featured Comments:

• L

  Lisa Miller

  1.0

  My deposit was $5 over and they wanted me to take the entire deposit back to take the $5 out and then bring it back in. so I walked out the front door and right back in the front door and gave him the deposit minus the $5 and then I was able to deposit this makes absolutely no sense ..

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  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Lisa. We’re sorry about your recent experience and would like to learn more so that we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• j

  janet krahenbuhl

  1.0

  Privacy Not Respected! UNPROFESSIONAL BRANCH MANAGER! Multiple times I've gone in this branch (Appleton College Ave) because they No Longer have a drive thru. They kept emailing me surveys, so I did one and told them of my experience of tellers speaking too loud and also asking inappropriate personal questions. In my survey I told them I was not comfortable with this and felt my privacy was breached. THEN I get a call from the BRANCH MANAGER and he scolded me for writing the survey and he said he told his teller to continue to ask customers inappropriate personal questions. NOT COOL TO SCOLD A CUSTOMER FOR PROVIDING CONSTRUCTIVE FEEDBACK ON THEIR EXPERIENCE. HE ACTED UNPROFESSIONALLY AND I WILL AVOID BMO BANKING BECAUSE OF IT.

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  Response from the owner

  Hi, Janet. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our Appleton College Ave branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have this fully reviewed to reach out and discuss the matter further if you would like. Thank you, BMO Digital Care Team

• L

  Lee Krahenbuhl

  1.0

  Incompetent, Rude and Disrespectful. From the Branch Manager to the Head Teller to the Incompetent Newbie this is definitely the Worst Example of An organization That is ROTTEN TO THE CORE. BE CAREFUL ABOUT ENTRUSTING YOUR MONEY WITH THESE PEOPLE AS NOT ONLY DO THEY NOT KNOW THERE JOBS...BUT THEY ARE RUDE AND WILL YELL AT YOU ACROSS THE BANK NO MATTER WHAT YOU WANT TO KEEP PRIVATE. COMPLETE AND UTTER BUFFOONERY.

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  Response from the owner

  Hi Lee, thank you for providing us with your rating. We are sorry to hear of your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team

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