Capital City Bank Crill Ave, Palatka, Florida

Capital City Bank Reviews

5.0 stars based on 5 reviews

Featured Comments:

• J

  Jane Hamby

  5.0

  I miss Amber and Judy more than I can express.

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  Response from the owner

  Hi Jane! Thank you for the 5-Star rating. It made our day! We aim to make exceptional service the standard Capital City Bank and it’s great to hear feedback on how we’re doing. Thanks so much for your business.

• B

  Brianna Bookhart

  1.0

  Worst bank I’ve ever banked with. I do not recommend.

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  Response from the owner

  Hi Brianna. We are sorry you are feeling frustrated and would love an opportunity to see how we can help! Since Google is not a secure forum, we cannot discuss your account here. However, we have bankers available by phone at 888.671.0400 weekdays between 8 a.m. and 6 p.m. and on Saturdays from 9 a.m. until noon. In addition, you can chat with us online at www.ccbg.com weekdays between 7 a.m. and 10 p.m. and Saturdays from 9 a.m. until noon. We appreciate your business and your patience as we sort out this situation.

• D

  Dannie

  2.0

  It was ok for years but then customer service got awful, employees started being terrible. I switched banks and glad I made the choice to do so.

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  Response from the owner

  Hi Dannie. We are sorry you are feeling frustrated and would love an opportunity to see how we can help! Since Google is not a secure forum, we cannot discuss your account here. However, we have bankers available by phone at 888.671.0400 weekdays between 8 a.m. and 6 p.m. and on Saturdays from 9 a.m. until noon. In addition, you can chat with us online at www.ccbg.com weekdays between 7 a.m. and 10 p.m. and Saturdays from 9 a.m. until noon. We appreciate your business and your patience as we sort out this situation.

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