Carolina Cooperative Federal Credit Union Mcmahon Dr, Charlotte, North Carolina

Carolina Cooperative Federal Credit Union Reviews

3.4 stars based on 11 reviews

Featured Comments:

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  X J

  5.0

  I guess some people always have something negative to say, but the truth is, this bank is like the best kept secret right now. I don't think there is a bank out there giving lower rates on their loans. I refinanced my car with them and secured an incredible rate. Everything was smooth and customer service was always good every time I needed to reach out. I recommended all my family and friends to them and will continue to do so

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  Cilia Iluku

  1.0

  I’ve been with this bank for several yea while now and in the beginning all was well but for some reason when they sold some of the properties and downsized they started charging for everything. I even have a report on my credit for a late payment on a secured credit card that has MY OWN money as a credit card for when I started building credit some years back. I went to the hospital and was sick for a long while I was told since my balance wasn’t $25 or over I didn’t have to pay until it was $25. I didn’t pay as the due date wasn’t up. When I got sick and went to the hospital for a month or more I came out and found a letter to pay about $10 that it was late. I called and spoke to reine and explained I was in the hospital and wasn’t able to come pay bc I’ve been in the hospital she agreed they wouldn’t send it to credit bureau since I was gravely sick and had proof and I had never been late making my payments, always early and on time. I later came to find out that they did indeed send the report to the credit bureau and it’s affected my credit score. I’ve been trying to dispute this on every credit profile and it’s so horrible how this stuff has happened. I no longer use my credit card bc I couldn’t have that happen again I learned once already. I also no longer have money deposited there for fear of any type of charge they may put for whatever reason. I’m saddened by this and I wish it wasn’t like that but it is.

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  Shuntel Kirkland

  1.0

  I don’t understand why would a bank encourage you to get their app which makes it easier to access your account, then turn around and charge you for moving money in your own account. Currently looking for a new bank!

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