Chase Bank Navajo Rd, San Diego, California

Chase Bank Reviews

2.2 stars based on 12 reviews

Featured Comments:

• D

  Daniel Short

  5.0

  Recently I was transferring funds from a local credit union account to my Chase account that for whatever reason experienced an untimely delay and put me into a dire situation. In attempts to petition help from Chase Bank 1-800 customer service, I found the Reps seemed unconcerned, appeared to lack basic job training and actually blamed the credit union for the delay, even though the problem was found to ultimately resided with Chase. Fortunately for me, I found a teller at this local branch who along with her manager did everything they could do to assist me. The two were an amazing dynamic dual of sorts keeping after the matter until fully resolved. To them I am forever grateful for their efforts. They also restored my confidence with Chase Bank.

• L

  Love Alive

  1.0

  If I could give them a -5, I would do it in a heartbeat!! Terrible service!! Locked my account then restricted it for depositing 2 checks that my sister gave me BEFORE she passed away!! Then I had to call their 1-866- number waiting on the phone for almost 3 hours FOR NOTHING!! They hung up on me!!! TERRIBLE SERVICE!!! BEWARE!!!!! STAY AWAY!!!! ONE MORE THING!! Chase is making me wait 40 days then bring in a death certificate and social security in order to get my funds, IT WAS A GIFT FROM MY SISTER AND THEY ARE MAKING ME WAIT FOR IT!!!?????? We shall see about that!!! Your representative named Carla at the 1-888 number gave me authorization to withdraw MY funds!!!! IT NEVER HAPPENED!!! STAY AWAY FROM THIS BANK!!! COLD-HEARTED!!!!

• A

  Al M.

  1.0

  My friend went there today at 3:50 pm to open a checking account and the lady in the cubicle could of helped her, but she was more concerned about going home than help my friend open an account. Mt friend decided to open an account at another bank. Chase has very poor customer service. Outrageous!

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