Chase Bank W National Ave, New Berlin, Wisconsin

Chase Bank Reviews

2.9 stars based on 24 reviews

Featured Comments:

• R

  Rusty Shackleford

  5.0

  Very nice teller let me park my corvette under the canopy during a hail storm. I owe her one for sure

• K

  Kerri

  2.0

  I would never ever recommend Chase bank to anyone. When my Dad died they cancelled my Moms joint credit card she had, saying it was their policy and we had no way of knowing until the card was declined at a store. No letter, nothing. Recently they randomly closed their lobby so no one could get in. You had to make an appointment to do any kind of banking or go through the drivethru. I was dealing with my Dads estate and switching accounts into my Moms name so it wasn’t a “drivethru” transaction. Everything with them is difficult. Calling them, dealing with them, etc. They try to be nice and helpful but in the end they’re neither.

• T

  Tazzandria Kline

  1.0

  I called yesterday (Friday) asked what their hours were going to be for Saturday and they said they would be there until 2 PM. I then set up an appointment for noon on Saturday. I even got an email confirmation for this appointment. When I arrived for my appointment the doors were locked, all the lights were shut off and nobody was assisting at the drive-through. I also did not receive any email or a phone call saying as to why they were going to be closed or to reschedule the appointment. There was no note on the door stating they were going to be closed. Nothing. Very inconsiderate. Also to add when I was there waiting 3 other customers showed up as well…

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