Chase Bank E Sprague Ave, Spokane, Washington

Chase Bank Reviews

2.8 stars based on 28 reviews

Featured Comments:

• C

  Carol

  5.0

  My 5 star review is specific to one employee, OA. I don't think you publish names of employees in reviews for - obvious reasons. OA helped me get the info I needed regarding my Mother's former investment account so I could get that info to the State of Washington. The info was necessary to prove she had no more investment $ so the State could help finance her end-of-life care. After contacting 4 other Chase/JP Morgan locations and being disconnected 3X (work at home likely) and being told it was not possible the 4th time, OA was a breath of fresh air. He got me the data by requesting his supervisor send it in Chase/JP Morgan secure email to a branch manager within a mile of me (So Cal) so I could be handed the document needed. He called me repeatedly over 2 days to be SURE it was working so my Mom would have every possible chance of getting financial assistance from the State. He took to heart the need I had and found a way to both get me the info AND make sure the info was secure at the same time. Kudos to OA! Now I will write his Manager.

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  Jenn V

  1.0

  If my money is in a bank and I want to add a person to my account, I should be able to do so. I shouldn't have to waste time, take time off of work because the service isn't available online, to be told I have to schedule an appointment. Absolutely absurd! Do better!

• C

  Cathryn and her beagle Buster Camp

  1.0

  Hey when you say that you're gonna open up at 9 o'clock in the morning and it's now 9:43 maybe you should take that off that you're not open when it says you're open

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