Chase Bank S Riverside Ave, Hudson, New York

Chase Bank Reviews

2.9 stars based on 7 reviews

Featured Comments:

• D

  David Strauss

  5.0

  Branch customer for ~6yrs. Always pleased w/ service at this location. Rich Nappy is a standout employee who always goes above/beyond for his clients and really strengthens the Chase brand. Can't thank him enough.

• K

  Kimberly Alexis

  1.0

  Went here to open an account with my husband. Told I had to make an appointment because it would take over a half hour, so did that. Upon arrival Richard Nappy Jr, a rep, was rushing us out 10 mins into the appointment. Said he had another appointment in fifteen minutes repetitively. Was no help at all, didn’t address any of our questions or concerns. And now because we wasted about 30 minutes with him and accomplished nothing because of his incompetence, unwillingness to help, and all together rude mannerisms, we have to make another appointment with another rep at a different chase. Will not go back to this one.

• A

  Adam Schmidt

  1.0

  The only reason I am giving this branch one star is that Im afraid if I give it zero stars it wont register. I was given the run around on fees on my account for 2 weeks by the branch manager (Marissa Martone). I called several times, was told she was unavailable and to leave my number for her to call back, and never received calls back from her. This is quite possibly the worst branch, worst branch manager and worst banking experience I've ever known and I've been with this branch for 25 years (when it was Bank of NY). I've never had a bad experience with the branch until this manager took over.

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