Chase Bank Spencerport Rd, Rochester, New York

Chase Bank Reviews

3.9 stars based on 13 reviews

Featured Comments:

• J

  James “Jimbo” Perotti

  5.0

  I walked into that bank one day the manager was nice to me and all I wanted was change and he was happy to do it for me.so I dont know why Linda would make up some type of lie because ive been in that bank in the past and never had an issue with them so its either you had an attitude or your being rude or something I dont know but as far as im concern your a liar.

• t

  tecia buttons

  1.0

  long time customers of chase. Walked in to open a joint account. Waited 20 mins. The manager walked up to other customers also looking to open an account not even acknowledging the people sitting there before them. When the teller was asked he said it was because we needed to open an account, when clear as day the other people also helped first needed to open an account. Poor customer service. Not the first time in this bank.

• m

  maggie torres

  1.0

  i orginally had 5 stars for this place, then Olga happened. This woman is very rude over the phone, speaks to you like a child and its very disrespectful and degrading. I called in with a simple questions regarding my account and she was talking to me like a 5 year old child when my question was "would you be able to help with with a check that was cleared on my account". this was not the first time ive encountered her over the phone but i will make sure to never call this branch again.

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