Commerce Bank E Crescent Pkwy, Greenwood Village, Colorado

Commerce Bank Reviews

3.0 stars based on 7 reviews

Featured Comments:

• J

  Jerime Monroe

  5.0

  If you are looking for a financial institution that see's you as more than an account number, and actually cares about your interests as well as theirs, you have found the right place. The manager of this Branch Kristen, is very professional and does an excellent job at communicating with clients. Sarah is the personal banker that setup our account several months ago, and she has been absolutely amazing ever since! I highly recommend this bank, and this branch specifically. Well worth a few minutes of extra drive time for excellent service and people who actually care about your long term financial goals. Thank you!

• A

  A B

  1.0

  I have been a customer of Commerce Bank for over 20-years and have watched this bank slowly decline, especially the customer service as of the last few years. I recently found out they outsource their online payments to a 3rd party, who sometimes does make electronic payments to the payers you setup on their online payment page, however, they also send paper checks to payers which increases the time it takes for receiving the payment. I just received a mailed notification that my car loan payment hadn't been received 19 days after it was debited from my checking account! After several calls to the place that holds my car loan and commerce bank (after being transferred around depts and waiting on the phone for 45-min to speak to someone) all I was able to find out was that the check the 3rd payment party (that commerce bank contracts with) sent out a physical check for my car loan payment late. I will likely be charged a late fee for my late payment, and it could also affect my credit score. It's finally time for me to leave Commerce Bank and find a bank that has been able to stay current with the times and truly values its customers.

• J

  Jeff Boyd

  1.0

  This bank shuts down accounts every Sunday.

  ---

  Response from the owner

  Hi Jeff, We are sorry to hear you feel this way. If you would like to speak with someone regarding this, please contact us at 855-659-1656 or email [email protected]. Thank you.

More reviews (4)