Cy-Fair FCU Skinner Branch Skinner Rd, Cypress, Texas

Cy-Fair FCU Skinner Branch Reviews

3.4 stars based on 27 reviews

Featured Comments:

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  Tommia Hartsfield

  5.0

  Praise God for Mackenzie Wilson at Cy-Fair Credit Union and the Cy-fair credit union family. I had been unemployed for 10 months and finally got a job right when my car was in an accident and deemed a total loss. My credit was in shambles and so was my life. I went to Cy-fair Credit Union and I sat down with my husband (co-buyer) and Mackenzie and she said she would do her best to help us out. Well, Mackenzie exceeded my expectation for the best! Not only did she get us approved quickly, but I got a lower than expected interest rate (confirmed by several different dealerships) that I would've never gotten at the dealership. Thank you does not suffice the extreme gratefulness and appreciation I have for Mackenzie and the Cy-Fair credit union family. I pray that God continues to use them to help many families get back on their feet.

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  Response from the owner

  Thank you Ms. Hartsfield for your warm and kind words about your experience with Mackenzie. We really want our members to know that we care about them and will do our best to help them.

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  Ilma Ramirez

  5.0

  After applying for a Personal Loan, I was contacted immediately for more information they needed. I did not qualify for the amount I needed. Just when I thought the conversation would be over, Ms. Machenzie Wilson, Loan Officer, did not stop there. In her strong friendly, informative voice, she went on to asking more questions about my need for the loan and said there was another way. This is the first time I applied for a loan and I would have given up after the first application, I'm so grateful, Mackenzie did not give up on me. I have banked with CFFCU for years. I always get good service, and the atmosphere is always clean and quiet. However, this time, I have to add, Machenzie, went far and beyond her duty. Thank you Machenzie Wilson, you are definitely an example of what customer service is. It's not just knowing the information, it's sharing it. Again, thank you. God's continued blessings to you, Cy Fair FCU and all it's employees.

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  Response from the owner

  We're pleased that Mackenzie was able to assist you as she did. Thank you for sharing your experience!

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  Garrett Pike

  5.0

  Had an issue on my end with some account information and Damian Lopez, the center manager, went out of his way to make sure that the issue was solved and that everything worked fine. The entire experience felt personal and efficient. I couldn’t have asked for better service of clientele. Top of the line, 5 stars.

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  Response from the owner

  Greetings Garrett! Thank you for sharing your experience. We're very fortunate to have Damian as part of our management team!

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