Equity Bank N Broadway Pittsburg, Kansas

Equity Bank Reviews

3.5 stars based on 7 reviews

Featured Comments:

• L

  Lori Kelley

  5.0

  Customer and Community focused with big bank services

• R

  Raymond Bin

  1.0

  Account was flagged for fraud. A $40 transaction so they deactivated my debit card to safeguard my account - fair enough. Problem is I’m a truck driver and away from home. They said I can go into the branch and get a new debit card. Told them I can’t - truck driver and traveling. I need access to my money. I suggested activating it while I’m on the phone so I can use an ATM so I can get cash and then deactivating it again until I can get into the branch. Or just allow the $40 transaction because I’m willing to lose $40 so I don’t lose access to all the $$ in my account. The $40 was for a membership I used to have that I cancelled 2-3 months ago. Teller was super nice and tried to help but finally gave the call to the branch manager who was beyond rude and eventually hung up on me. I’ll be switching banks, closing my account, and they will NEVER have a positive thing said about them from me. Horrible horrible experience. So now I have to travel hundreds of miles back so I can withdraw some cash so I can eat. Yup been without for 2 days. But all this grief and pain at least has its irony. The $40 transaction was paid out of my account. So the whole thing they were trying to prevent happened anyway and they are losing a long standing account holder. I’ve been there since it was first federal. Any bank that will allow their customers to go without their money while traveling to prevent fraud that they didn’t/wouldn’t stop…is a place I can no longer do business with.

• t

  trebor

  1.0

  This bank is garbage and I will be closing my account there real soon!

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