Fifth Third Bank & ATM Heartland St, Marion, Illinois

Fifth Third Bank & ATM Reviews

2.0 stars based on 13 reviews

Featured Comments:

• H

  Hannah Creamer

  5.0

  Love this bank. They do such a wonderful job with customer service and they truly care about our needs. I am truly grateful for them.

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  Response from the owner

  We appreciate the kind words! Have a great day.

• O

  Oscar Cruz

  1.0

  I’m trying to figure out how to change banks I’m late because I can’t get ahold of them

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  Response from the owner

  Oscar- Thank you for letting us know about this situation. Please call our social media team for assistance - 877-833-9973. We'd like to help!

• M

  Melodie Welch

  2.0

  I've never known a bank that did not answer the phone. When you try to call the local branch...it rings off the wall!! You can't even leave a voice message. It's been like this forever. I don't understand. They must train their employees to ignore the phone, or just put it on silent. Or maybe it rings somewhere overseas. Who knows!!?? You can call the 800 number but you CANNOT CALL THE LOCAL BRANCH. Forget about it. Don't waste your time. The only reason I bank with them is because they have banks in many of the cities that I travel to. But if it weren't for that I would go elsewhere.

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  Response from the owner

  Melodie, we are so sorry that you felt you had a two star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

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