Fifth Third Bank & ATM Flushing, Michigan

Fifth Third Bank & ATM Reviews

2.8 stars based on 9 reviews

Featured Comments:

• a

  aaron James

  5.0

  Trisha and Tena always greet me with a smile on my Saturday visits to the branch! I love coming in, they make my day.

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  Response from the owner

  That's amazing! Thanks so much for the compliment!

• J

  Jayna Elizabeth

  2.0

  My grandma has banked there for over 30 years, and I banked there for over 3 years. Unfortunately they are extremely disappointing when it comes to customer service. You can tell that they do not care about members. EDIT: I'd like to explain why I gave the review I did a bit more. in my 3 years of banking, i got 1 overdraft fee. It was a complete misunderstanding. I went in to see if there was any way that it could be reversed, and the people there made me feel like I had over drafted several times. They made me sit with a banker ( which i had no problem with) and she was pretty rude to me. after an hour of sitting there and talking to her about what happened, she said she would reverse the fee but that i can't overdraft again. I closed my account the next week, and move to another financial institution. with regards to my grandma, she has also never overdrafted except for when some checks were messed up and it was again, a once in a lifetime situation where she over drafted. They refused to reverse her fees even though she had been a client with them for over 30 years. I was appalled. I am still convincing her to move her banking to my institution ever since.

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  Response from the owner

  Jayna, I'm very sorry to hear your relative had a negative experience. We care and would love to help. Please have them give us a call at (877) 833-9973. Thanks.

• C

  Chris Adkison

  2.0

  Definitely not happy with starting my account... Was told my first deposit would be a 2 day hold, it ultimately will end up being 10 total days and nothing in my account says anything about a hold, I had to call just to find out exactly what was going on with my money.. I called the help center to discuss and they hung up on me at the end. So far, not a good experience. Will update if it improves with my next deposit.

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  Response from the owner

  Hey Chris, I'm concerned about your message and would like to see what we can do to help. Please call us at (877) 833-9973 to assist you. Thanks.

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