Fifth Third Bank & ATM Gratiot Ave, Roseville, Michigan

Fifth Third Bank & ATM Reviews

3.2 stars based on 14 reviews

Featured Comments:

• C

  Chrisandra Golston

  5.0

  This bank is very clean, the staff are efficient and polite. They are helpful in solving any problem you might have with your account and any transactions. I give it a thumbs 👍 up.

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  Response from the owner

  Great! We're so happy that you're happy.

• G

  Geraldine Tucker

  1.0

  I have a mortgage with fifth Third Bank and have made all of my payments at this branch on Gratiot and frazho. Since August I have attempted to put extra money toward my escrow when I go out and online and look it is not there I have called customer service and I was instructed to send them a copy of the receipt that I received from this bank I did that 5 days later my extra escrow showed up. I have done this August September October November and December every month I had to call customer service to get this put on my payments this is very frustrating to work with a bank whose employees at particularly at this Branch are rude don't care what you say they will talk over you do whatever they have to to ignore you this is not acceptable behavior

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  Response from the owner

  Geraldine, we are so sorry that you felt you had a one star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• J

  John Golec

  1.0

  $610 in fees on three different accounts , they called them PHOTOCOPY/RESEARCH FEE, JUST, For asking for a summary of Deposits from 19for IRS, I AM POOR, ARE YOU A FIFTH THIRD BETTER FOR THIS

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  Response from the owner

  John, Thank you for making us aware of this situation. We'd like to see what we can do to help you. Please call us at (877) 833-9973 so we can discuss.

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