Fifth Third Bank & ATM Old Diley Rd, Pickerington, Ohio

Fifth Third Bank & ATM Reviews

2.2 stars based on 11 reviews

Featured Comments:

• M

  Michele L Chase

  5.0

  We have been with 5th 3rd for years. This bank is wonderful. All the workers are so friendly. At times they will have a teller that I’ve never seen. They don’t know me so they will ask for ID or check things with a manager. That is totally expected. We have a personal banker Max Weston. He goes out of his way to make sure everything we need is taking care of. All the tellers are amazing. I recommend this bank to everyone I can. Please go to this bank you will not be sorry. Michele Chase

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  Response from the owner

  That's great! Thanks for sharing the love. ❤

• T

  Tula Shankhar

  2.0

  I had been doing business with fifth Third bank for many years, started with my mortgage loan and than personal bank. I didn’t have much problems with it. Staff had been very wonderful and very good costumer service. I recently moved to Ohio and for the first time I went to this bank to request for the bank statement. There were only two customers and waited for my turn. Soon the customer was done and went out . I went to the counter and the lady told me to sit and wait for someone to call me but never called me even for an hour. So I had to leave without their service. I had referred many friends and family to this bank in those many years. Recently I took my 85 years old parents to this bank in old Daily branch road and opened their joint account for their social security direct deposit. But in a few weeks or so, bank sent a letter stating that their account was closed, when they had already deposited some money into their account. They didn’t let my parents to have their account with this bank. It’s so terrible and I am not happy with this bank. When we call them they hesitate five specific reason for account cancellation.

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  Response from the owner

  Tula, I'm very sorry to hear your experience with our bank was unsatisfactory. We are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

• D

  Devon Felder

  1.0

  I called to make an appointment for branch supervisor. I was asked for my SSN number to schedule an appointment and I responded no. The employee hung up the phone on me. All I wanted was an appointment with the supervisor.

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  Response from the owner

  We are so sorry that you felt you had a [one/two] star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

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