Fifth Third Bank & ATM Waverly Dr, Elgin, Illinois

Fifth Third Bank & ATM Reviews

2.6 stars based on 7 reviews

Featured Comments:

• R

  Rose White

  5.0

  Wonderful friendly staff. Always accommodating

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  Response from the owner

  Thanks for the feedback. We're glad to hear that you're happy and appreciate your review.

• S

  Sarah Fahringer

  1.0

  Pick.up.your.phone!!!!!!! I just need to know if you have a notary! Called for days- always transfers me to some other circle of phone holding he🏒🏒

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  Response from the owner

  Hi Sarah, I’m very sorry that you did not receive the level of customer care that we strive for here at Fifth Third. We’d like to talk with you so we can help you. Please call our team at 877-833-9973. Thanks for your time and the opportunity to assist you.

• C

  Caroline Spiotto

  1.0

  This bank leaves a lot to be desired. The branch manager Nancy should have been fired weeks ago. The teller Marisol is an airhead. I finally had to close my account. I responded to Fifth Third Bank's request that I call them. I talked to a very nice man, however, in the end, I still didn't get my money back. Fifth Third Bank owes me $500.00 in overdraft fees because they wouldn't honor a temporary credit for a fraud charge on my account. I was informed by an investigator at the Office of the President (I wrote a letter) that the fraud was not really fraud. She was professional, but smug, self-righteous and pompous. When I mentioned that the reviews of Fifth Third Bank were for the most part all negative, she told me that reviews posted live were like that. Run away, run away, run away from this Bank. Terrible terrible customer service.

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  Response from the owner

  Caroline, I'm concerned about your comment and would like to find out more about what happened. Can you please call us at (877) 833-9973 so we can discuss? Thanks.

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