Financial Partners Credit Union Imperial Hwy, Downey, California

Financial Partners Credit Union Reviews

3.3 stars based on 29 reviews

Featured Comments:

• Y

  Yolanda Roman

  4.0

  It's been helpful ! I like it, since 1999 I guess! Thank you!

• A

  Amador Custer

  1.0

  Got my car loan refinanced with them. While the rate was fine, their servicing department SUCKS. They kept adding premiums to my note due to invalid insurance even though I sent them valid insurance documents several times. I've been paying the loan on time every time and they absolutely will not remove this charge no matter how many times I call about it.

• L

  Lex V.

  1.0

  To be fair, I've been with them for many many years. I transferred my checking and most of savings to another CU because their fees and services are pretty bad. I opened a PREPAID CC several years ago to help boost my credit. Now that my credit was well off, They're not much help. Plus They make it very difficult to close that credit card. I walked in and they said they needed a written letter from me, to close my own PREPAID CC? Wow!! Now if you value your credit and most of you do, just know that I haven't used this card for 3 mos. It's for emergency use only. Paid it off months ago. I had 1 Cent in my balance from interest or something, which I can't see from my main page online. I have to click into my account to see that I owe $00.01. They gave me a derogatory mark on my credit and dropped my score 100+ points. I called them and they said they can waive the 1 Cent and will remove the negative mark but this is after the DAMAGE WAS DONE. Crystal from LOAN RESOLUTIONS acted like she was doing me a favor for waiving that one cent. She even hesitated and still said you can go online and pay it right now. The nerve of these people at the CU. I manage my credit and accounts quite well and this is the first in a decade that a bank/CU does this. Just wow. Please stay away from this place. Their service and care for members has gone down. That's why I open all my loans with other CU or banks. I'm just here to warn people. I'm planning on closing my accounts and transferring everything to another CU because that was ridiculous.

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  Response from the owner

  Lex, I am so sorry you decided to take your business elsewhere. Based on your comments it looks like there was an error that we can rectify to ensure there is no negative reporting on your credit. Please private message me with your full name and contact info. The FPCU Team

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