Fire Police City County FCU N Clinton St, Fort Wayne, Indiana

Fire Police City County FCU Reviews

3.1 stars based on 14 reviews

Featured Comments:

• K

  Kassidy Beck

  5.0

  I have been with FPCC for about 15 years and I have financed two auto loans through them. I was able to easily get a competitive rate with other credit unions and significantly beat the dealer on both vehicles. They have been great to work with and it's been nice seeing them grow. I will admit that the website is not my favorite, but it has been better with the refresh in 2019. Highly recommend Rick for your loan questions and Yvette has been very helpful with other account needs.

• D

  Dani S

  1.0

  The Lima/Dupont location is horrible Every time I go to this location the tellers are rude. I have had more issues at this location than any other bank I have ever went to. I will never refer anyone to go here. The only reason I switched was because we USED to get our paychecks a day early but like within a month of me joining this bank they changed everything around and my check was no longer early. I was injured at work, off work for 15 months struggling to pay bills to keep a roof over our heads and food in my daughters belly and every time I would go thru the drive-thru I would be harassed for being behind on payments. They don't care what you are going thru at home, they just want to be rude. Then I just paid up my loans, caught them up and they send a repo truck to get my vehicle while I am at work. I went 6 months with no payments and they didn't do a thing...I made a payment in January and just paid up the end of April and they still send someone to repo my car? Makes no sense to me or anyone else...hate this bank/credit union.

• B

  BRIAN FRUCHEY

  1.0

  Member for 29 years. Customer service is no more. Not the same. If I could, I would give negative stars. Had a mortgage and auto loan with them. Paid both off early, way early. Payments due dates were the 1st of month. Would call excessively for payment. If you got paid on a Thursday and made a purchase they would take purchase out first then put pay check in to charge fees. After reading other recent reviews I’m not the only one that’s disappointed in them.

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