Firefighters Community Credit Union | FFCCU-0
Firefighters Community Credit Union | FFCCU-0
Credit Union

Firefighters Community Credit Union | FFCCU Erie St, Willoughby, Ohio

2.8
(13)Check map
Phone:
+1 216-621-4644
Website:
https://www.ffcommunity.com/mortgage-refinance
Address:
4012 Erie St, Willoughby, OH 44094, United States
Hours:
Thursday8AM–4PM
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    Firefighters Community Credit Union | FFCCU Reviews

    2.8 stars based on 13 reviews

    Featured Comments:

    • E

      Ekron Rogue

      5.0

      FFCCU granted a personal loan when CHASE bank would not. I dumped Chase and put all my cash and business into FFCCU.

    • E

      Ericka Haqqi

      1.0

      On 1/27/21 my husband drove from Richmond Hts to the Willoughby branch at 7am to use the ATM so that we would avoid an ATM fee. Even though the ATM was working, it would not allow him to withdraw money from our checking or savings account. So naturally, he got a balance inquiry to see if we had enough to cover the withdrawal (we had more than enough).He left, frustrated and then we realized we were charged a $.75 fee for the balance inquiry when we couldn't even access OUR MONEY. I called today 1/29/21 and spoke to Alicia who told me that it's OUR job to review their entire fee schedule to know when we're going to be charged and that there was nothing she could do about the fee. Yes, it's only $.75, however it was also my husband's time, gas, and the inconvenience that he couldn't even access OUR OWN MONEY (and yes we're FFCCU members and have been for YEARS) only to be told that it was our own fault for not knowing the fee schedule and nothing could be done about it. Terrible customer service and I'm definitely considering removing all 6 of our accounts and finding a better place to do business.

      Response from the owner

      Hi Ericka, Thank you for reaching out and letting us know your concerns. We appreciate your feedback. We are sorry to hear about your recent experience using an FFCCU ATM. Our branch Manager at Willoughby will be contacting you tomorrow. If there is anything else we can help you with, please don’t hesitate to let us know. Thank you again for your feedback. The Team at FFCCU

    • B

      Ben _

      1.0

      I got what I needed done but it was the most impersonal experience I’ve ever had at any financial institution. I felt like an inconvenience. If you’ve ever had to deal with the clerks at the courthouse in Cleveland, it is the same experience.

      Response from the owner

      Thank you for reaching out and letting us know your concerns. We appreciate your feedback. We are sorry to hear about your interaction FFCCU. If there is anything else we can help you with, please don’t hesitate to let us know. Thank you again for your feedback. The Team at FFCCU

    More reviews (10)

    Payday Loan Calculator

    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Thursday :8AM–4PM
    • Friday :8AM–4PM
    • Saturday :8:30AM–12:30PM
    • Sunday :Closed
    • Monday :Closed
    • Tuesday :8AM–4PM
    • Wednesday :8AM–4PM
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    FAQs

    • 1. How Can I Make Contact With Firefighters Community Credit Union | FFCCU?

      You may get in touch with them by phoning this phone number +1 216-621-4644. Filling out their online form on their website can be helpful.

    • 3. How Can I Get a Loan at Firefighters Community Credit Union | FFCCU?

      You can complete the online application form on their website. If you need loans on the same day, you may get additional information on WeLoans.

    • 5. What Happens If I Can't Pay Back My Loan?

      You can talk with your lender if you expect to have difficulties paying your payments on your loans. Your lender may either accept to change your due date or let you defer payments for a period of time.

    • 2. Where Can I Find Firefighters Community Credit Union | FFCCU? How Do I Find It?

      Firefighters Community Credit Union | FFCCU is at 4012 Erie St, Willoughby, OH 44094, United States. Simply use the map to discover the fastest way to get there. You can find more nearby loan stores in Ohio here.

    • 4. Is Firefighters Community Credit Union | FFCCU an Agency or a Lender?

      Firefighters Community Credit Union | FFCCU is a Credit union. However, WeLoans, as an online lending broker, can help you connect with over 100+ lenders to get no credit check loans.

    • 6. Is Firefighters Community Credit Union | FFCCU Provide Bad Credit Loans?

      Yes. Nevertheless, if you want to get online loans for bad credit, you can try WeLoans.