First United Bank - Purcell W Main St, Purcell, Oklahoma

First United Bank - Purcell Reviews

3.5 stars based on 8 reviews

Featured Comments:

• T

  THE LORD IS SALVATION

  5.0

  Friendly every time I come in, I don't bank here personally, but I have family that does & they have had good experiences here.

• M

  Marissa Silva

  1.0

  Considering moving back to my old bank. I am not happy with the way I am treated. I am a brand new customer and get treated as if I am a child in school. The bank made a mistake and we all do and are not perfect but this situation was a little bigger than that. They argue with you over the phone, I am not sure what happen from the first two times I went in there, they all were kind. When I went through the lane I had three people who worked on my deposit. I had a emergency I had to attend to as to having my whole transaction one why should have been done and I sent out what I wanted my pin to be changed to. When I told the girl I have to go she rudely said ok and I will not forget the look on her face AND she didn't turn off the video. I called the branch manager and I am sure nothing got done. Well today I have been waiting on a new card that was supposed to be sent in the mail. I called the call center and the lady argued with me that a card was not sent and I told her that the one she mentioned was the new card. I don't know I just and tired of this same run around with people at this bank. It seems to be a problem with the whole chain.

• K

  Kathy Lantz

  5.0

  I have been banking here for 4 years now and couldn't be happier with the service I have received. They watch my credit card use to make sure there is no fraud. I have free checking. They have a notary, which I've used. Always friendly and I've always been greeted with a smile.

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