Flagstar Bank 44th St, Grand Rapids, Michigan

Flagstar Bank Reviews

2.9 stars based on 8 reviews

Featured Comments:

• R

  Robin Jarrad

  5.0

  Maureen Plumber was great, kind, thoughtful and patient. She just helped me so much and kept me calm throughout the process. She is wonderful but so are all the people at that branch. Shelby, Fran, Brooke, Keith are all stellar and it is no wonder, I've been with that branch at 44th st for 19 years! ALways happy.

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  Response from the owner

  Thank you for sharing your experience with us, Robin. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• B

  B B

  5.0

  Brooke Ditmar, the Flagstar representative, was very courteous. Thank you for such great customer care !

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  Response from the owner

  Thank you for sharing your experience with us, Brenda. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• J

  Jacob Rusilowski

  1.0

  Don't get a mortgage loan from here. Well atleast not until they get a inspector that actually knows anything about homes. Bought my home 2 years ago. Which it shouldn't have past due to the lead water lines and signs of many years of termite damage. So thanks alot for looking out for your customers. Your inspector should be fired.

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  Response from the owner

  Jacob, thank you for taking the time to provide your feedback. We apologize that we provided a less-than-ideal experience. We value your feedback and hope you'll give us the opportunity to listen and improve. Please reach out to us at (855) 399-9890 during the below times so we can learn more and make sure you have a more positive experience going forward. Monday-Thursday: 8 a.m. to 8 p.m. ET Friday: 8 a.m. to 7 p.m. ET Saturday: 10 a.m. to 3 p.m. ET

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