Flagstar Bank Novi Rd, Novi, Michigan

Flagstar Bank Reviews

3.9 stars based on 6 reviews

Featured Comments:

• M

  Marie Thomson

  5.0

  Pleasant people and quick, friendly service.

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  Response from the owner

  Thank you for sharing your experience with us, Marie. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• e

  ex Michael Van Steenburg

  5.0

  Great people and a very smooth process. The woman was extremely polite and she knew I was in a hurry so she acted like it was very important as well.

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  Response from the owner

  Michael, thank you so much for a great review. We love hearing positive feedback about our customer service. It was our pleasure serving you, and we hope to see you again soon.

• R

  Roman Skikun

  5.0

  Alecia Burke (at Flagstar at 8 Mile & Haggerty) was very conscientious about trying to find the highest-interest-rate possible for where my Mom and I could keep our savings. One of the options to whom she introduced us was Dennis Rotary, a Financial Consultant at Flagstar. Dennis was very patient, helpful, and un-pushy in explaining various annuities (available through Flagstar) to us and to answer all of our questions about them. He was also very accommodating & helpful in setting up some of my savings in a highly-rated, guaranteed-principle, guaranteed-interest-rate annuity. My Mom & I greatly appreciate Alecia's & Dennis' great service to us, as well as that of all of the other bankers we met at Flagstar's 8 Mile & Haggerty branch (Rasha, Daniella, & Paige) & 10 Mile & Novi Rd. branch (Dan & Tabitha). Gratefully yours, Roman Skikun, Novi, MI

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  Response from the owner

  Thank you for sharing your experience with us, Roman. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

More reviews (3)