Flagstar Bank Home Loan Center 6th Ave, Kenosha, Wisconsin

Flagstar Bank Home Loan Center Reviews

3.5 stars based on 2 reviews

Featured Comments:

• M

  Michael McKinney

  5.0

  I have referred Ralph to friends and family who are looking to buy a new home or refinance their mortgage. ALL of their experiences were positive and they were able to get better deals than other lenders were offering them.

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  Response from the owner

  Thank you for sharing your experience with us, Michael! We work hard to provide quality customer care and are happy to hear you had a positive visit with Ralph. We will be sure to let him know and hope you'll contact him again for any home financing needs you may have in the future.

• P

  Patrick Simonis

  2.0

  Flagstar just charged me $30 for an email with my mortgage loan payoff amount. First off, that is s shady fee. Second, I was informed of the fee AFTER I requested this. If you like shady fees, go with this lender.

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  Response from the owner

  Patrick, thank you for giving us another opportunity to address your concerns. We're sorry to see you're having issues and would love to help you get this resolved as quickly as possible. As we cannot gather your personal information online, the best way to resolve your issue is to reach out to someone on our customer service team at (888) 248-6423 during the below times. Monday-Friday: 7:30 a.m. to 8 p.m. ET Saturday: 7:30 a.m. to 4 p.m. ET