Fulton Bank Willow Street Pike, Lancaster, Pennsylvania

Fulton Bank Reviews

3.6 stars based on 10 reviews

Featured Comments:

• P

  Phil McCord

  5.0

  I prefer this location because the ladies are nice and let me use their hand truck for my withdraw.

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  Response from the owner

  Hello Phil, Thank you for the 5-star review! We value our customers' opinions and appreciate that you took the time to share your feedback with us. If further assistance is needed please connect with our Customer Care area at 800.385.8664 or visit us at https://www.fultonbank.com/Contact-Us.

• M

  Mindy Morales

  2.0

  Drive thru open until 6 most nights. Never be in a rush when you go to this bank because they’re slow as turtles.

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  Response from the owner

  Hello Mindy, We value our customers' opinions and appreciate that you took the time to share your feedback with us. We understand there are situations where in customers may need assistance beyond the norm. If further assistance is needed please connect with our Customer Care area at 800.385.8664 or visit us at https://www.fultonbank.com/Contact-Us.

• K

  Katrina colon

  1.0

  I wouldn't recommend this bank to my enemy. I was trying to get pre approved for a loan to purchase a home. I spoke to a loan officer which seemed very motivated to help in the beginning. My pre approval was accepted. When I began handing in requested documents I was asked from several different loan processors for the same documents. This was very frustrating to me because I'm handing in papers that has all my information on them and they kept magically disappearing. Also, they were requesting duplicates and multiple copies of documents I've handed in weeks prior. It was a couple days before settlement and they didn't even know the sellers information. This bank was very disorganized and didn't communicate amongst each other. If I would call to ask a question I was being passed around. Nobody was being straight up with me. I'm honestly relieved that I cut ties with the bank because who knows if I wouldve went through with the loan what would've happened. Im very disappointed with my experience with this bank.

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  Response from the owner

  Hello Katrina, We value our customers' opinions and appreciate that you took the time to share your feedback with us. We understand there are situations where in customers may need assistance beyond the norm. If further assistance is needed please connect with our Customer Care area at 800.385.8664 or visit us at https://www.fultonbank.com/Contact-Us.

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