Global Credit Union W Wellesley Ave F Spokane, Washington

Global Credit Union Reviews

3.3 stars based on 18 reviews

Featured Comments:

• R

  Robert Eccles

  5.0

  Always nice friendly customer service I have no complaints at all.

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  Response from the owner

  Hi Robert, We are thrilled to have you as part of the Global Credit Union family. Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to working with you again soon.

• B

  Bill Toney

  1.0

  Today a banker yelled at me from across the room to put my mask on. So I complied but one desk away was a man with his mask on his chin. He was an employee. This is typical of the kind of treatment Global Credit Union gives its customers who’ve held accounts for over 10 years. I’ve been questioned by a teller if my pay check was legitimate because “well most people just get direct deposit.” I get the feeling they no longer want my business.

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  Response from the owner

  Hi Bill Thank you for your feedback. We are sorry to hear that you did not have a good experience. Your satisfaction is our top priority. We appreciate that you brought this to our attention so we can research this further.

• r

  rich riese

  1.0

  Overpaid a car loan and global puts the 200 bucks in savings for u and then takes 10 bucks a month from you for inactivity fees. They don’t send you a check for overpayment. Nor do they mention this to you. They deserve zero stars but that is not an option.

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  Response from the owner

  We are sorry to hear about your experience and thank you for taking the time to share your feedback. As a credit union, we deposit loan proceeds to our member’s account. This is because our members can keep their account for life, regardless of how they joined. We are regulated to monitor inactivity. We send two letters alerting members who are about to become inactive and how to avoid the fee (any contact with us maintains activity). If you didn’t receive the letters, our fear is you wouldn’t have received the check. We review our processes continuously to make sure they are still effective and in the best interest of our membership. Your experience will help us continue to improve our service to our members.

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