Golden 1 Credit Union Calle Real Goleta, California

Golden 1 Credit Union Reviews

3.3 stars based on 16 reviews

Featured Comments:

• S

  Spencer Bolton

  5.0

  Been a long time customer with Golden 1. My last two auto loans have been through them. They've always been extremely helpful, competent, and did everything with a big smile. Would highly recommend them.

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  Response from the owner

  Hi Spencer, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

• R

  Ray Sebastian

  1.0

  Horrible customer service, the branch manager is rude, demonstrates poor professionalism and lack patience.

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  Response from the owner

  Hello Ray, We apologize for the situation you’ve experienced. Please email us your contact information at: [email protected] and we can have a representative reach out to you for assistance. Thank you! We want our members to have a “Golden” experience each time they visit us.

• C

  Calista Nabors

  1.0

  New to the area, long time credit union in other areas. I always look for the shared co-op credit unions to do business with. This is the only shared branch partner in the area, which is truly unfortunate as the staff is completely patronizing which is such a shock to encounter for the area. The representatives by phone and in person provided bad information which instead of being corrected was just brushed off as someone else’s problem. I was hopeful to start using this branch in my new home town, it’s clear they don’t want more business and have enough already.

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  Response from the owner

  Hello Calista, we apologize for the situation you’ve experienced. Please email us your contact information at: [email protected] and we can have a representative reach out to you for assistance. Thank you! We want our members to have a “Golden” experience each time they visit us.

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