Grand Homes Dallas Pkwy, Addison, Texas

Grand Homes Reviews

3.2 stars based on 26 reviews

Featured Comments:

• G

  George Knotts

  5.0

  America’s Best Builder!! Come check us out!! For a new home or a possible employment opportunity.

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  Response from the owner

  Hi George, thank you for your short by sweet review! We appreciate you taking the time to let us know how we did. Take care and wishing you a healthy and happy New Year.

• M

  Matt Pilkington

  1.0

  Embarrassing customer service from top to bottom.

• E

  EB G

  1.0

  September 18th, 2018 we relocated from Detroit to the Big O state of Texas for family. Very exciting times for us 2 days before my step sons graduation for his Marine Boot Camp in Beaufort South Carolina. On Sep 30th 2018 we looked at a model at grand homes in Mansfield . They showed us a corner lot said we had to put a deposit down because programs were changing October 1st. I explain to Josh Waggoner that I was currently unemployed he said we can just use the previous income from my previous employer in Michigan not to worry that legally we cannot hold your deposit, so we started the process. Being in the auto industry for 20 years I took his word for it shame on me. October 1st I started my new job.I lost my job January 2019. I explain this to Grand Homes as they continue and said no worries continue doing what needs to be done and we need 2nd deposit. Still informing them that I have no job they said don’t worry the finance department does wonders will continue the process. They broke ground and started building in late February 2019. March 12th I started my new job with day to day week to week updates to Grand Homes Unfortunately due to hardship I was not making the income I was making. They listed the house on May 21, 2019 house was sold on May 30th 2019 nine days later for $693,899 on Zillow. Our price for the home was $632,415. Their profit on the home between our price and what they charged the new client was $61,484 and they kept my earnest money which is pure greed given our current circumstances to any customer. Looking at all the reviews they do this to a lot of families. But because of lack of income and credit Buzzy Broyles gave me a one-year extension for us to start the process all over again due to financial hardship in May 20, 2019 so we didn’t lose the earnest money. Hoping things would change however due to covid-19 pandemic we hit another snag and I lost my job. He said he would get back with me however I never heard back from him they sold the home right away so there was no loss which in turn they should do the right thing and return our earnest money.

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