Great Western Bank N Maricopa Rd, Maricopa, Arizona

Great Western Bank Reviews

3.9 stars based on 11 reviews

Featured Comments:

• M

  Michael Scott

  4.0

  Came in once to cash a check. It’s not my home bank but the people were pleasant 🔥

• D

  Deb M

  3.0

  Not open Saturday anymore and not open late 1 night a week makes it hard for those of us who work in the city to do walk in business with them. They need to be open 1 night a week to 7pm.

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  Response from the owner

  Hi Deb, We sincerely apologize for your experience. We would like to discuss this with you further as there may be other ways we can help you conduct your banking outside of your branch hours. For example, online, on your mobile device, at the ATM or with remote deposits. Please contact us at 800-952-2043 so we can learn the details and provide solutions. Thank you!

• T

  Timothy Curtis

  2.0

  I have a business bank account with you guys. I’m however not very happy with you. Nothing showed in account from $70 promised in refund of overdraft fees. I’ll give it a day. Thank you. I know your bank has rules and you need to go by them. Not upset at any of you. I am a bit disappointed in Bank itself though. I had fraudulent charges from Apple go through my account if over $400. I disputed it only to hear the bank say I need to dispute it with merchant. I contact Apple and they said there wasn’t anything they could do. I’m now pursuing an android phone. I left my bank alone until dispute is over (I have a different bank account with another institution) and I see 4 charges from mdg Leaving my account negative on a weekend, which those charges were supposed to go through on a Monday. I send money to the account same day to cover negative balance before 8pm. Then I’m hit with $140 in insufficient funds fees and told that 4pm was deposit cut off time instead of 8pm (most all banks are 8pm). I don’t 100% trust the security or respect your bank has for its customers anymore. I will keep using you only to process checks because I like the staff but I do not like the Bank! Your bank is a Racket. Enough said. Tim Curtis Specialized Pest Control llc

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  Response from the owner

  Hi Tim, Thanks for your valued feedback. We sincerely apologize for your frustration. We aim to be as transparent as possible with our practices. We were unable to reach you, but if you’d like to talk about this or discuss it further please reach out at 1-800-952-2043 Monday – Friday: 7:30 a.m. – 6:00 p.m. CT, or Saturday 8:00 a.m. – 1:00 p.m. CT or email [email protected].

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