Great Western Bank N Main St, Eloy, Arizona

Great Western Bank Reviews

4.0 stars based on 4 reviews

Featured Comments:

• J

  Joshua Engstrom

  5.0

  I love this bank! The entire staff is extremely friendly, helpful and they are always really good at getting me in and out quickly! I'm always welcomed and greeted with a smile! Really nice environment and place to do business. I would give it 10 stars!

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  Response from the owner

  Thank you for the kind words Joshua. We truly appreciate your business!

• S

  Sarah Baker

  1.0

  Since the new switch to First interstate bank from Great western I've had so many issues! And now I go and try to pull out MY OWN MONEY from their ATM at the casa grande and Eloy locations and it did not allow me to and said I had $0 in my bank lol But I just got paid....So now I had to go use a random ATM and got charged to pull out MY cash! What is the use of having a bank account with you guys if we can't use the ATM!!? so frustrating and not a happy customer. Now let's see if I can get my money back for the ATM charge!

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  Response from the owner

  Hi Sarah, We sincerely apologize for the inconvenience this has caused you and appreciate your patience. Please connect with your local banker in the branch for more information and discussion. We would appreciate the opportunity to work with you 1-on-1 to better understand where we may have missed the mark and discuss how we can support you.

• C

  Crystal Shari Hernandez

  1.0

  Terrible customer service. Long waits and unnecessarily rude.

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  Response from the owner

  Hello Crystal, we sincerely apologize for your frustration. We would appreciate the opportunity to talk through your concerns in order to further understand your specific situation and assist you. Please reach out to Grace, our branch manager at 520.413.1542.

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