Guild Mortgage Company E Crescent Pkwy, Greenwood Village, Colorado

Guild Mortgage Company Reviews

3.7 stars based on 8 reviews

Featured Comments:

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  Shai Hale

  5.0

  Omgoodness!!! I could not have been matched up with a better team! Rebecca, Ali, and Sarena are the best group! I honestly couldn’t be more excited to have work with them! You girls guided me they a really stressful and exciting time. Thank you for easing the stress and making it a very seamless process without any headaches! Thank you for EVERYTHING!!!!! :)

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  Aj Petterson

  1.0

  My first experience with Guild was great! My loan Officer was Andrew Milmoe who has since moved on to a different company! My second was not so great, I was interested in doing a refi with Guild and had some other great competing offers. Karla Kyte bragged over both email and phone about how much she could save me from keeping fees waived if the refi was done in house by guild and about how Quicken was notorious for adding points at high fees. The funny part is the bashing of another company to sell herself is not even true. After exchanging several emails and talking on the phone for a bit she asked the question, "who is your current loan with now?" I had to answer with a slight embarrassment of "it's with you". It's a shame when I am unknown to a company and a rep of the company when I've been making payments to them for about 2 years. She said she could not see anything on me because I did not have a file...which is either a lie or Guild has not empowered their employees to give the best service possible. I was pushed to the back burner by their company and received a rude text from the second loan officer mentioned above...I decided to part ways immediately and go with Quicken Loans. It was a fast and easy experience and my offer was way better than anything Guild could do.

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  LaRey T

  5.0

  I was lucky to get a great loan originator on the first try! I worked with Ross Barrett and he was excellent in every way. Easy to connect with no matter the time of day, prompt, and thorough. I know he had many other clients but even after multiple emails I never felt like "just another client". As a first time home buyer I had a few moments of worry but Ross never hesitated to pick up the phone and make sure I was feeling comfortable enough to continue. We had to close fairly quick but I never felt pressured or ignored. I'll definitely seek Ross when I purchase my second home!

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