Homestar Financial Corporation W Candler St, Winder, Georgia

Homestar Financial Corporation Reviews

3.0 stars based on 3 reviews

Featured Comments:

• L

  Leslie Turner

  5.0

  From START to FINISH!!! Jennifer Sims helped me from DAY 1. She was so personable and her guidance will never be forgotten. I had the best experience ever...being a first time HOME buyer. Jennifer and Sherry and to the HOMESTAR team!! I greatly appreciate you all!!! Now, my family and I can enjoy our first home together. -Leslie Ross xoxo!

• C

  Cole Rosss

  5.0

  I will honestly say that I have had the best experience with Jennifer Sims, and Sherry Blackburn, and their team that has gone through the trouble of dealing with my home loan! I can say they are by far the most personable, professional, and prompt team I have ever dealt with in any aspect of a service being provided. They were either on time, or before on time whether it was an email, a direct call, or a call back after a left message. They are all pleasant and willing to help answer any questions that you may have, and if they don’t have an answer right away, they figure it out and let you know as soon as possible. Thank you Jennifer Sims and team! It means a lot! You guys are amazing!

  ---

  Response from the owner

  Cole, thanks for choosing Homestar Financial Corporation for your home loan. We hope you love your new home and appreciate you taking the time to give a review. We hope to work with you again in the future!

• J

  Jon Sheeler

  1.0

  This has not been a pleasurable experience. Closing cost have risen significantly and cash to close and prepaids have increased from $34 to over $4,100 over the original estimate. We have been told we will call you back today to not hear back from anyone for several days. At first we where told we needed an appraisal then we where informed we had an appraisal waiver then less then 24 hours before our original closing date they call us back to inform us we now need to pay several thousand more dollars in closing cost and cash to close or we can not close or we could to pay $500 for an appraisal and closing will be delayed. Then this week on Sunday we get an email saying we are finally cleared to close for Wednesday so today (Monday) we call to find out the final figures only to be told we are NOT cleared to close. Needless to say will be taking our business elsewhere and hopefully to a place that has a better understanding of their business and procedures.

  ---

  Response from the owner

  Jon, Homestar Financial Corporation takes all customer issues very seriously and we are sorry your experience has not been up to our usual high standards. A member of our team will contact you directly to address.