Honda Of Bellingham Iowa St, Bellingham, Washington

Honda Of Bellingham Reviews

4.6 stars based on 600 reviews

Featured Comments:

• L

  Leigh Mcdiarmid

  5.0

  I greatly appreciate the service my 2011 Honda Fit receives at this Honda dealership. It's been a great car, and the regular services they provide help keep it that way.

• J

  Jon H

  1.0

  I had a poor experience after years of taking my car here for service. I was taking the car in for tires and an oil change. I own one of the most popular hybrids in history so far. The trouble started last week when they started texting me about my tire size. I sent them a photo showing the tire size and offered some resources to use in the future so they can look it up themselves. After all, the tire size is common to many vehicles and easy to find online, in the vehicle manual, etc. Instead of ordering the tires I showed up today and they told me that they simply never did it. They were going to charge me a few hundred more than a regular tire shop anyway. So the moral of the story is. Even though I purchased the vehicle here, took it here for service several times before and it's one of the most popular vehicles on the road, Honda of Bellingham couldn't be bothered with keeping even the most basic records on it or doing even the most basic research. They didn't value my time and they were going to overcharge me in the first place. So if you're into unprofessional service at high prices then check them out. If you actually work for a living, etc. and expect some professionalism then look elsewhere.

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  Response from the owner

  Jon H- Our records show that you purchased the car in May of 2016 when this location was called Northwest Honda, and was under different ownership, after which you serviced the Prius with us less than once a year. The Toyota Prius came in a 1/2/3/4/5 model in the model year you purchased, and within the range there are several different tire sizes, so when we asked your tire size we truly did not know the proper one, also, I have looked through all of our text records and am unable to find a picture text from you to us to clarify the tire size. Finally, in going through our price quotes I show that you were never furnished with a price from us for tires since we did not have your correct tire size. We take your concerns seriously, but need to be given the chance to give you a great service experience, we can not simply do this without some friendly cooperation, and possibly a few simple questions by our professionals. I would like to invite you back to give us another try, I am sure we will not dissapoint-Joel-360-676-2277 ext 5110-please call me with any concerns.

• M

  Molly McKeon

  5.0

  Cat was helpful, friendly, and timely. Got my car in for an emergency service when my engine light went on while on a road trip. She got me back on the road safely and efficiently!

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  Response from the owner

  Hi Molly McKeon! We're so happy we were able to help you out! Thank you for taking the time to share feedback about your experience. We are excited to pass along your kind words to Cat and the rest of the Honda of Bellingham service team! We look forward to seeing you again next visit. Have a wonderful day and thank you again!

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