KeyBank S 9th Ave, Caldwell, Idaho

KeyBank Reviews

2.7 stars based on 10 reviews

Featured Comments:

• G

  Golden 89

  5.0

  I've always been treated well at this branch. Tellers have been friendly and efficient.

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  Response from the owner

  Hi There- Thank you for taking the time to create this review. We will forward this great feedback to our branch colleagues. We are always here to help if you need us. Have an amazing day! ^KC

• R

  Rob Betlach

  1.0

  I understand why this place has such a low rating. Not cashing a non-member check that is a key bank check!!!! And all over $200!! All because they want to sign you up as a member ( is what we were told) but that requires a 6 month membership or a penalty for canceling early this ain't no gym.

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  Response from the owner

  Hi Rob- We are happy to cash checks drawn on Key for non-clients. We do not cash checks that are drawn on other financial institutions for non-KeyBank clients. We apologize for any inconvenience. Thanks ^DR

• G

  Gary Early

  1.0

  They will let anyone walk off with your funds and do nothing to get to get them back. They let people walk off with about $2000.00 that didn't belong to them and didn't do anything to get it back. When I complained about about being defrauded thru their bank, their casual reply was yeah, they do that instead of the "let's get it back!" that I expected. They just don't care, after all, it isn't their money.

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  Response from the owner

  Good morning Gary, please send us an email at [email protected] with your full name, zip code & contact number. Reference case #71834 and refrain from including any account numbers. We will escalate this over to our Executive office and someone will reach out to you within 2-3 business days. ^PR

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