KeyBank Walden Ave, Cheektowaga, New York

KeyBank Reviews

3.1 stars based on 10 reviews

Featured Comments:

• S

  Shelly Frisch

  5.0

  Can't ask for more friendlier staff and they are always very quick with my banking GOOD JOB EVERYONE!!!!

  ---

  Response from the owner

  Hello Shelly, thank you so much for the 5-star rating and review. We'd be happy to pass along the kudos to the proper area. Hope you have a great day. ^PR

• J

  Jamie Halstead

  1.0

  I have a checking account I have a savings account I was opening the account for my son that's 14 years old went there with my husband that has a check and a savings and secured account and then takes me a month to get my card which of course my husband got his in 3 days and then I am only able to get there on Saturdays that's why I go to key Bank on Walden and then they want to call me and ask me how everything is tell me after sitting there for over an hour that they forgot to sign something I have to come in aspp to sign something like I am sick not feeling good I can't get there two Saturday anyway why would I want to come in if I'm not feeling good.. been a loyal customer for God knows how many years.

  ---

  Response from the owner

  Hi Jamie - We appreciate your feedback and will pass this along to our branch experience team. If there are any additional details you'd like to share, or if you need help with anything else, please email us at [email protected] and include case #72785 in the subject line. ^SH

• R

  Ricky Anthony

  1.0

  Always closing early. Won't let you in 15 mins before they close. Very rude at this location. Can't use covid19 as an excuse for pure business practice.

  ---

  Response from the owner

  Hello Ricky, Although this isn't the type of post we like to see, thanks for taking the time to provide your feedback. I will forward this to the appropriate area for review. Thanks and have a great weekend! ^LH

More reviews (7)