KeyBank Sw Wilsonville Rd, Wilsonville, Oregon

KeyBank Reviews

2.8 stars based on 5 reviews

Featured Comments:

• K

  Katie S

  5.0

  Always friendly staff and quickly get what u need done. Not to busy usually so that's always a plus. Also has a drive through ATM and banking.

• L

  Laura Harbert

  1.0

  I agree with the others. We have a checking account, savings account and credit card with Key bank and we have tried several times to get in touch with someone about some issues we are having and no one bothers to call back. If we don't hear back soon we will be closing all our accounts and going somewhere that appreciates their customers enough to return phone calls.

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  Response from the owner

  Good Morning, Thanks for taking the time to share your feedback and I apologize for any inconvenience you have experienced. If you would send an email to [email protected] including some details of your questions along with your full name and phone #, I will give you a call. Also, please include case #77456. ^LH

• J

  Jan Larson

  1.0

  The Wilsonville branch has lost their customer service. Friday afternoon April 1st at 3:30pm, my husband could not get waited on. He stood in line for over 20 mins & finally had to leave along with others. Two people were working & no teller window anymore. Everything handled from a desk. Both staff appeared to be opening new accounts & no one else could do banking. If it wasn't for things going to my account automatically, I'd close it & go somewhere else.

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  Response from the owner

  Hi Jan - Thank you for sharing your experience with us. Feel free to email us at [email protected] if you have any additional details or concerns and include case# 73999 in the subject line. We will forward this and any additional details, on to our Branch Management Team as well. ^DD

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