KeyBank A Ave, Lake Oswego, Oregon

KeyBank Reviews

3.4 stars based on 6 reviews

Featured Comments:

• J

  J. Paul

  5.0

  Great Branch Manager!! Weve been banking here for 9 years. Our Branch Manager, Megan Reggiani provides a great atmosphere, and terrific service. She recently assisted us for a last-minute notary need and was able to deliver without complications. She is Awesome!!

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  Response from the owner

  Hello J. Paul, thanks so much for taking the time to provide your rating and review, it's greatly appreciated. I'll be sure to pass this along to the branch. Have a great day!! ^LH

• L

  Lorice Pierce

  1.0

  The worst bank around! Nobody works there! Complete embosils. They can't even make simple transactions. Unbelievable. Don't waste your time. Much better banks around

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  Response from the owner

  Hi Lorice, This certainly isn't the type of rating and review we like to see. If you would care to share what happened, please send an email to [email protected] including some details along with your full name and phone #. Also, include case #77461. Thanks!!

• C

  Chloe Hilsenteger

  1.0

  I was calling Key Bank about a problem with my bank account, and the lady that answered my phone call was talking down to me and laughing at me when I was frustrated about my situation. I don't understand how if I go to consumer service for help, they will belittle me and laugh at me. How will that make me want to continue my business with Key Bank? I've been a proud customer of Key Bank for quite some time now, and it's sad seeing the bank in my hometown go downhill. Very disappointed in Key Bank these days.

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  Response from the owner

  Hi Chloe - We're sorry to hear about your experience. Please email us at [email protected] with your full name, zip code, and phone number. We'd be happy to escalate your concerns, and a member of our escalations team will be in touch within 2-3 business days. Thank you. ^SH

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