M&T Bank Niagara Falls Blvd, Amherst, New York

M&T Bank Reviews

4.1 stars based on 7 reviews

Featured Comments:

• s

  sue phi

  5.0

  Service is superb every single time. Today I came here to fix a transaction which was inadequate at another m&t bank location. Today I used the drive-thru. Normally I go inside. I have decided that even though this M & T Bank location is miles away from my home, it is a shortcut, in terms of how well and how quickly my banking transactions are handled. What a relief. Banking I can count on.

• R

  Ronnie Coon

  1.0

  The tellers at this bank are extremely rude! I will be taking my banking to another bank! i have an account here! I tried to get a money order and the teller was extremely rude about it like I was bothering her.

• T

  Tammy Fisher

  1.0

  Now I see why I do 99% of my banking at Northwest bank. I have 3 accounts with M&T bank. Every once in awhile I need to stop in at a branch office for a few notaries. Every time I walk into an M&T Bank branch. No one acknowledges me. At this particular branch I walked in no sign in sheet. They have two tables with a phone and a computer with empty chairs no employees at either table. Sat there for 20 minutes then a woman employee “asked me what I needed?” I told her some notaries. She stated I would have to wait for another woman because she doesn’t do notaries! I waited approximately 10 more minutes the other lady had finished up with a lengthy customer. Instead of saying I will be with you in a moment. She proceeded to sip coffee and make a phone call. Are you kidding me! I ended up saying screw it! Extremely unprofessional! “Very rude and inconsiderate.” Had someone acknowledged me upon arrival and said it would be awhile I would have left and went elsewhere.Time is money in my line of work. I went to “Northwest Bank” I was acknowledged immediately and treated with respect. Perhaps M&T bank should re-evaluate their customer service practices. And maybe I need to re-evaluate why I bank at M&T bank! “When they cannot acknowledge me when I arrive at a branch office.

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