M&T Bank Sterling Pl, Brooklyn, New York

M&T Bank Reviews

3.1 stars based on 11 reviews

Featured Comments:

• A

  Aliyah Polner

  5.0

  Always a pleasure working with M&T. They’re friendly while in the branch and call to check in periodically! They also have fee-free accounts. 5/5

• K

  Kira Marie

  1.0

  It was very imperative to me that I take the time to make this review because the miserable individuals who work at this bank are drowning in both internalized and externalized racism and they need to be checked immediately! Now let me first start off by saying I have lived in this neighborhood my entire life, used to walk past this bank at all different stages of my life, it wasn’t until this year as a grown adult I finally made my way inside of it. My fiancé had received a check from a car dealership after he had tried to purchase a car from them and the deal went through, they returned his deposit in a check. The business owner did his banking with M&T bank so when we went to my fiancé’s bank (TD Bank) they recommended we walked up the street to M&T because we would be able to get the funds faster from the bank which the check was written from. On the five minute walk there, I called them to explain the situation and spoke to the rudest woman I have ever spoken to in my life over the phone, she was so dismissive and condescending and somehow managed to profile us over the phone, told us they would not cash the check because we didn’t bank with them. I was flabbergasted but I’m not the type of person to take that lying down, so I told my fiancée we were still going to the bank! I first went up to confront the lady who I spoke to over the phone, while my fiancé stayed in the waiting area with our child. I asked for the lady I spoke to on the phone and proceeded to ask her why she thought she could speak to me the way she did, and demanded she give me an actual reason why the check could not be cashed…she was extremely RACIST and disrespectful and treated me like a criminal! Now me and my fiancé switch and he goes up, surprise surprise she cashed the check for him. Guess what the difference is between me and my fiancé? 👩🏾‍🦱👨🏻! This branch needs to be closed down IMMEDIATELY because there is a abundance of reviews mentioning this same kind of blatant racism…and it’s disgusting. The women who work here are miserable and self hating individuals and it seems they come to work every day to project their sadness about their lives onto other humans! Get a life or a therapist and don’t cause racially based trauma to black people just trying to live their lives! What losers…

• S

  Shimshy Bee

  1.0

  Horrible bank made apt to open account and they refused to serve me because there's a different branch closer to my house

More reviews (8)